What a difference Tri-State Carpet from Wilmington, Delaware made on a restaurant’s heavily soiled carpet. In this case study, Tri-State’s Valerie Harrison explains the pre-existing carpet conditions and describes the process used to achieve such amazing results.
Case Studies
Restaurant Kitchen Carpet Case Study
Recently we were called out to a restaurant in Cleveland, Ohio that had an extreme build-up of kitchen greases in carpet less than two years old. The most notable soiling was in the major walking paths and around the server area and extended from the restaurant’s kitchen into the dining area. With proper chemistry and […]
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Case Studies
Retail Carpet Tile Case Study
In this case study, Bob Deweese of Rite Rug in Columbus, Ohio discusses how Rite Rug turned a carpet cleaning demo into a national account. How? By working to build a relationship with the client and far exceeding their expectations! Learn more on how Rite Rug became involved, the job specs, and the process taken […]
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Reviews are in XL Academy’s Inaugural IICRC SMT Course
XL Academy recently held its first IICRC Stone, Masonry, and Tile Care Technician (SMT) course and certification exam, expertly led by Bill Luallen. This course, focusing on the maintenance and cleaning of natural and manufactured stone, ceramic tile, masonry, and grout surfaces, attracted participants eager to elevate their professional skills over two days in Columbus, […]
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Case Studies
Rubber Flooring Case Study
In this case study, Chip Grimes, President of Facility Services Group in Philadelphia, discusses a recent experience with rubber flooring installed at an area hospital, and the phenomenal results his team achieved using the XL North line of rubber flooring products. Read what Chip has to say about the chemistry, the process, and the status […]
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Case Studies
Rubber Flooring Restoration Case Study
The recent addition of a logo to a school’s existing rubber flooring highlighted the floor’s dirtiness, even though it was less than 2 years old. When the logo was installed, attic stock flooring was used to complete the border. Custodial staff believed they had kept the textured rubber corridors clean, but when compared to the […]
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Safety, Health, and Cleanliness are Top Priorities When Reopening Your Business
As businesses across the country begin to reopen in the wake of the Coronavirus pandemic, undoubtedly new disinfection, cleaning, and sanitization procedures will need to be put in place to assure the health and safety of customers and employees. We asked three industry leaders – architect Timothy Hawk, commercial flooring services provider Thomas Holland, and […]
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Service Beyond the Surface: Insights from Facilitate’s Pete McMaster
Pete McMaster, Owner/President of Facilitate LLC, provides insights into his unexpected journey through the flooring industry in my XLN interview. Pete’s roots in flooring began during college when he took a job at a flooring company in Norwalk, Ohio, where he started as a flooring installer. Pete transitioned from manual labor to management through a […]
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Soil Removed During Quarterly Maintenance Highlights Importance of Vacuuming
Infinite Floorcare’s latest blog post, “Using Dry Soil Removal and Encapsulation to Target Deeply Embedded Soils on Flotex,” details the quarterly maintenance process at a customer’s facility on Flotex flooring, where 95.12 grams of dry insoluble soil were removed during the pre-vacuuming phase. The accumulation of such a considerable amount of soil not only stresses […]
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Standards Matter: Why Floor Care Providers Should Keep the S100 in Their Back Pockets
Commercial floor care service providers are familiar with frequently asked questions from customers. Any technician worth their weight not only understands the details of their craft, but can also accurately provide answers to common customer questions when asked. Answering “who”, “what”, “when”, “where”, or “how” often needs nothing more than a short explanation, but when […]
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White Papers
The 4 Types of Surfactants
In this informative XLN resource, learn the science of surfactants and how they’re used in carpet cleaning chemistry.
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White Papers
The 5 Principles of Carpet Cleaning
Every new carpet cleaning technician on your team should be educated on carpet care basics. Learn the five principles of cleaning carpet – dry soil removal, soil suspension, extraction, grooming and drying – in this informative XLN white paper. Also discover the science of soil suspension, how to deal with wicking, and correct wand techniques […]
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The Impact of Concrete Porosity on Resilient Flooring Installation
The question has been asked by flooring contractors many times, “Why does the concrete substrate need to be rendered porous prior to the installation of resilient flooring?” Most resilient manufacturers require the substrate to be rendered porous by mechanical means prior to installation. We’ve put together a helpful course deck that: Explains the reasons to […]
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The Ramifications of Specifications
In this article, XL North’s Bill Luallen, along with Stan Hulin, breaks down the links in the floor care industry chain – from manufacturer to end user. They also discuss one simple, but hard, truth. Although no one along the chain wants to purposefully undermine someone else, it can, and does, happen. Stan and Bill […]
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White Papers
The Real Cost of Commercial Floor Care Chemistry & Equipment
Bill Luallen breaks out the math to show that low-cost products don’t always equal big profits. In this XLN white paper, learn how investing in better chemistry and equipment can actually make money for your commercial floor care business.
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White Papers
The Science of Nylon
Learn the history, science, and technology advancements behind nylon and nylon carpet fibers in this informative XLN white paper.