XL North recently sponsored a manufacturer panel discussion at the Starnet Floor Care Maintenance Conference in Dallas, TX, where we discussed how flooring maintenance providers can become a customer’s trusted resource by adding value to your service offering. Our group of flooring industry experts included: Jim Toth, Maintenance & Technical Service Specialist of Mannington Commercial […]
Guides & Checklists
How to Read Safety Data Sheets (SDS)
Discover XL North’s essential guide to Safety Data Sheets, a must-read for anyone involved in handling chemicals. This guide simplifies the complexities of SDS, covering identification, hazard recognition, and safe handling practices to ensure you can manage chemicals safely and effectively. Perfect for professionals at all levels, it’s your key resource for understanding the critical […]
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Interview with Mark Warner, Education Manager, ISSA
Training As a Passion Mark Warner is currently the education manager for ISSA‘s Cleaning Management Institute. His extensive background in floor care spans over three decades, with two of those spent in training and education. “Being involved with training and sharing information, I learn every day as well as try and teach others every day,” […]
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Interview with PTL’s Lloyd Cooper: How Do We Revive Collaboration in the Flooring Industry?
In my pivotal conversation with industry veteran Lloyd Cooper from Professional Testing Labs, we dove deep into the significant transformations he’s witnessed throughout his career in flooring. Lloyd underscored how we’re grappling with a decline in seasoned personnel, leading to a resurgence of previously solved problems. We reflected on times when the industry was more […]
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Interview with The Moisture Testing Guy, Carl Bredl
Carl Bredl has been in the flooring industry for 35 years and the depth of his experience is impressive. Beginning as a union installer in 1985, he started with carpet, and eventually ventured into hard surfaces, including vinyls, rubber, wood, laminate, concrete repair, epoxy mitigation systems, and resinous flooring. He’s known as “The Moisture Testing […]
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Last Chance to Get the Introductory Rate! IICRC RFMT Training Course & Certification
The first two IICRC Resilient Flooring Maintenance Technician (RFMT) classes in Columbus and Dallas were great successes, and the upcoming 2 day course in Las Vegas is your last chance to get yourself or your technicians certified for only $229. Don’t miss the opportunity! Continuing education is vital in flooring maintenance. This is an excellent […]
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Case Studies
LVP Sacrificial Coating Case Study
Flooring Services Inc. recently installed roughly 18,000 SF of quality LVP in a very large university book store. The customer was acutely aware that both the environment of the area and the traffic volume would be worthy of applying a “sacrificial” acrylic coating to the floor. Jason Rowley, Account Manager with Flooring Services, turned to […]
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New Update on IICRC Commercial Carpet Maintenance Technician (CCMT) Course Revisions
We previously announced that the IICRC Commercial Carpet Maintenance Technician (CCMT) Course and Certification Exam was in the process of being revised. Our own Bill Luallen is serving as chair of the Technical Advisory Committee overseeing the process and he recently provided an update. “Great news from the CCMT committee! We have completed the initial […]
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Case Studies
Principles of Hard Surface Cleaning
Are your techs familiar with the basic principles of hard surface care? In this case study, Steve Brown of Southeastern Commercial Flooring uses two maintenance projects to explain the basic principles of cleaning hard surfaces. By starting with basic principles to troubleshoot common floor care issues, finding solutions can often be faster, easier, and less […]
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Quick Thinking & Proper Know-How Save Wool Carpet From Near Certain Replacement
Fast action on the part of Miguel Martinez and the maintenance team at ACS Flooring Group in Houston spared a customer’s commercial wool carpet from almost certain replacement after a cement-based product unexpectedly spilled onto the floor. Miguel, Operations Manager at ACS, describes the scene. “An ARDEX floating cement product had been used on the […]
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Suggested Procedures
Recommended Maintenance Procedures for Ceramic Tile & Grout
In this XLN resource, learn the standard operating procedures for initial, daily, periodic, and restorative cleaning and maintenance on ceramic tile and grout.
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Suggested Procedures
Recommended Maintenance Procedures for Crumb Rubber Flooring
Learn the standard operating procedures for initial, daily and restorative cleaning and maintenance on crumb rubber flooring.
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Suggested Procedures
Recommended Maintenance Procedures for Low Moisture
Learn the standard operating procedures for the low moisture carpet cleaning process.
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Suggested Procedures
Recommended Maintenance Procedures for LVT
In this helpful XLN resource, learn the suggested procedures for initial, daily, periodic, and restorative cleaning and maintenance on luxury vinyl tile (LVT) flooring.
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Guides & Checklists
Resilient Floor Troubleshooting Checklist
This checklist, compiled by members of the XL North Tactical Group, covers almost everything that influences a resilient flooring life cycle and can help solve challenging problems with your customer’s floor.
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Case Studies
Resilient Flooring & Ceramic Tile Case Study
Chip Grimes, President of Facility Services Group in Delaware, discusses his experience with a resilient floor and ceramic tile project at a healthcare customer’s facility. In this case study, see the phenomenal before and after photos from the sheet vinyl and ceramic tile floors (wait ’til you see the grout photos!) and learn the process […]