At the request of a carpet manufacturer, XL North was asked to offer recommendations for cleaning the carpet in a restaurant chain. The franchisee owner was upset wit the condition of the carpet, even though he’d just had it cleaned, and he believed the carpet was the problem. Learn the simple process XLN’s Bill Luallen […]
Case Studies
Restoration of Rubber Floors in School Stairwell Case Study
Thomas Leveille recently discovered the power of XL North’s rubber floor care products during a restoration project at The William E. Norris School. Leveille, head custodian at the elementary school located in Southampton, Massachusetts, was tasked with removing years of built up dirt and grime, including previously applied floor wax, from rubber flooring in the […]
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Reviews are in XL Academy’s Inaugural IICRC SMT Course
XL Academy recently held its first IICRC Stone, Masonry, and Tile Care Technician (SMT) course and certification exam, expertly led by Bill Luallen. This course, focusing on the maintenance and cleaning of natural and manufactured stone, ceramic tile, masonry, and grout surfaces, attracted participants eager to elevate their professional skills over two days in Columbus, […]
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Rubber Flooring Pops on School Stairs After Successful Restoration
Tom Leveille recently discovered the power of XL North’s rubber floor care products during a restoration project on the main stairwell at the William E. Norris School. Leveille, head custodian at the elementary school located in Southampton Massachusetts, explains the job. “The school renovation and addition took place in 1995 and is in great shape. […]
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Service Beyond the Surface: Insights from Facilitate’s Pete McMaster
Pete McMaster, Owner/President of Facilitate LLC, provides insights into his unexpected journey through the flooring industry in my XLN interview. Pete’s roots in flooring began during college when he took a job at a flooring company in Norwalk, Ohio, where he started as a flooring installer. Pete transitioned from manual labor to management through a […]
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Soil Removed During Quarterly Maintenance Highlights Importance of Vacuuming
Infinite Floorcare’s latest blog post, “Using Dry Soil Removal and Encapsulation to Target Deeply Embedded Soils on Flotex,” details the quarterly maintenance process at a customer’s facility on Flotex flooring, where 95.12 grams of dry insoluble soil were removed during the pre-vacuuming phase. The accumulation of such a considerable amount of soil not only stresses […]
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Guides & Checklists
Spot & Stain Removal Guide
Spot and stain removal can be tricky business! Learn the differences between spots and stains, and how to remove both, in this suggested procedures document. Additionally, to learn more about the products described in this handy guide, check out our Specialty Spotters products today!
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Suggested Procedures
Suggested Procedures for Carpet Protector Adhesive Residue Removal
In this set of recommended procedures, learn how to remove the adhesive left behind from protective layers used on nylon, olefin, and polyester carpet fibers. The sticky residue can often be troublesome to get rid of, but by following the procedures suggested in this XL North document, floor care technicians will be able to tackle […]
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Texan Floors Talks Disinfection & Sanitization with Vital Oxide
Listen in as Jeff and Jesse from Texan Floor Services join the Home Cents radio show in Houston. They sit down with host Mike Landry to discuss the benefits of using Vital Oxide in education, medical, sports, hospitality, assisted living and restaurant spaces. Hear the details of their customer success stories while using Vital Oxide, […]
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The Flooring Contractor & Initial Maintenance
In this article, we’ll consider the many advantages and benefits of using a professional floor maintenance company to perform initial maintenance in a newly installed or remodeled flooring project. Protecting the Flooring Contract with Initial Maintenance The flooring contractor’s sales person spends a great deal of time working with the customer selecting the perfect flooring […]
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White Papers
The Impact of Concrete Porosity on Flooring Installation
This XLN white paper discusses the significance of ASTM F3191-16, explains the reasons to render a concrete substrate porous prior to the installation of resilient floor coverings, explores the benefits to the installed products, and offers the best method of achieving porosity.
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The Impact of Concrete Porosity on Resilient Flooring Installation
The question has been asked by flooring contractors many times, “Why does the concrete substrate need to be rendered porous prior to the installation of resilient flooring?” Most resilient manufacturers require the substrate to be rendered porous by mechanical means prior to installation. We’ve put together a helpful course deck that: Explains the reasons to […]
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The Impactful Role of Maintenance in Flooring Specification
By Meredith Brown, Regional Architect and Design Manager, Professional Flooring Supply Proper care and maintenance of any product extends its functional life expectancy and ensures the product will perform as desired. Flooring is no exception to this rule. Each type of flooring has its own maintenance guidelines that may become even more specific among each […]
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The Ramifications of Specifications
In this article, XL North’s Bill Luallen, along with Stan Hulin, breaks down the links in the floor care industry chain – from manufacturer to end user. They also discuss one simple, but hard, truth. Although no one along the chain wants to purposefully undermine someone else, it can, and does, happen. Stan and Bill […]
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Thinset Removal Done Right
The team at Southeastern Commercial Flooring recently discovered the dust free benefits of two of XL North’s surface prep products when they were used to remove thinset from a tile and grout demolition. Ken Baxley, SCF Project Manager, discusses the job details. “Our crew was demoing 2”x2” mosaic tile in 4 bathrooms, each approximately 285 […]
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To finish or not to finish LVT floors? That is the question.
In my experience, most Luxury Vinyl Tile (LVT) floors can reach their expected life cycle with very good maintenance practices set in place immediately after the installation. The 1st step in establishing best practices is to become familiar with the manufacturer’s’ maintenance specifications. However, some of them do not include an option for a periodic […]