Have you checked out the latest issue of FCICA’s The Flooring Contractor? Our Director of Technical Service, Ron Sandoval, wrote an article explaining the benefits of using chemistry for concrete substrate preparation. For contractors trying to keep up with new OSHA standards and regulations, the information offered in Ron’s article is very informative. Read it […]
Contractors, Join Forces with XLN as a Preferred Service Provider
Do you consider yourself more than just a flooring maintenance provider? Is your team a group of responsive go-getters and innovative problem solvers focused on customer satisfaction? If so, we’d like to promote your organization and recommend your services to our manufacturing partners through our XL Preferred Service Provider program. What is an XL Preferred […]
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Customer Success Story: Porosity+ Solves the Challenge of Over Hardened Concrete Overlayment
Cooper Miller with Sun Interiors in New Orleans recently discovered the challenges that come with surface prep as he completed his first pour and polish job. Watch the above video and learn how XL Porosity+ solved the issue of scratches that occurred in over hardened Ardex PC-T when it was used as an overlayment on […]
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Discover the Difference that Foam Makes When Cleaning Carpet
XL North is always on the lookout for new advancements in the commercial floor care industry that can help our customers achieve better results. While using foam detergent as a cleaning method has been around for quite some time, the chemistry and process used to create foam has changed greatly over the decades. Recent improvements […]
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Education is Key in Keeping Restaurant Floors Clean
Customers often depend on flooring professionals to properly educate them on how to clean their floors in between routine service visits. In most facilities or buildings, janitorial staff maintains the floors and teaching them proper care and maintenance procedures is standard practice. Restaurants, however, tend to be an exception as kitchen and serving staff are […]
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Empower Your Team with On-Site IICRC Certification & Training from XL Academy
XL Academy recently had the privilege of facilitating on-site IICRC Commercial Carpet Maintenance Technician (CCMT) certification courses and exams for two of our customers and the feedback from their team members who participated in these sessions has been nothing short of exceptional. Instructor Bill Luallen’s expertise and teaching style made a significant impact, leaving a […]
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Floor Care in Focus: A Follow Up to The Ramifications of Specifications
A few years ago, I wrote an article titled The Ramifications of Specifications, which struck a chord across the flooring industry. The article highlighted how great flooring products often fail when installed in the wrong environments. This problem persists because crucial voices—those of floor care professionals—are too often left out of the decision-making process. Since […]
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Get Serious About Company Culture
Company culture has been a trending topic in the corporate arena for a few years now, and it’s not exclusive to large corporations and the white collar professional. The “culture” of a company is essentially the organization’s personality. Company culture consists of many elements, including your organization’s mission, work setting, ethics, expectations, values, and goals. […]
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Go on the Offensive to Protect Your Flooring Investment
By Spencer Luallen, Technical Maintenance Specialist, Roppe Holding Company Safe guarding investments and assets is always a good idea, right? Nick Saban and the Alabama Crimson Tide wouldn’t take Offensive Linemen off the field to get another Wide Receiver on the field, would they? No, because protecting the 5-star Quarterback recruit that could lead them […]
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How Floor Care Providers Can Offer Value to Their Customers
XL North recently sponsored a manufacturer panel discussion at the Starnet Floor Care Maintenance Conference in Dallas, TX, where we discussed how flooring maintenance providers can become a customer’s trusted resource by adding value to your service offering. Our group of flooring industry experts included: Jim Toth, Maintenance & Technical Service Specialist of Mannington Commercial […]
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Industry-wide Changes Are Coming for Commercial Resilient Floors
Mark Bischoff from Starnet shared his insights with me about the upcoming changes in resilient flooring that will significantly impact commercial flooring professionals. As the President and CEO of the world’s largest network of full-service independent flooring contractors, Mark’s understanding of the industry is unparalleled. His comprehensive experience in the flooring business is evident in […]
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Interview with Eileen Goodman, Moody Nolan
As partner and Director of Design with Moody Nolan, Eileen Goodman offers a unique perspective of the flooring industry – from manufacturing to installation to maintenance. Her design career spans over three decades and she’s been with Moody Nolan, a national leader in architecture, civil engineering and interior design, for the past 26 years. Experienced […]
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Interview with PTL’s Lloyd Cooper: How Do We Revive Collaboration in the Flooring Industry?
In my pivotal conversation with industry veteran Lloyd Cooper from Professional Testing Labs, we dove deep into the significant transformations he’s witnessed throughout his career in flooring. Lloyd underscored how we’re grappling with a decline in seasoned personnel, leading to a resurgence of previously solved problems. We reflected on times when the industry was more […]
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Interview with The Moisture Testing Guy, Carl Bredl
Carl Bredl has been in the flooring industry for 35 years and the depth of his experience is impressive. Beginning as a union installer in 1985, he started with carpet, and eventually ventured into hard surfaces, including vinyls, rubber, wood, laminate, concrete repair, epoxy mitigation systems, and resinous flooring. He’s known as “The Moisture Testing […]
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Case Studies
LVP Sacrificial Coating Case Study
Flooring Services Inc. recently installed roughly 18,000 SF of quality LVP in a very large university book store. The customer was acutely aware that both the environment of the area and the traffic volume would be worthy of applying a “sacrificial” acrylic coating to the floor. Jason Rowley, Account Manager with Flooring Services, turned to […]
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Case Studies
LVT Adhesive & Floor Prep Removal Case Study
Bob Deweese’s team at Rite Rug encountered an unfortunate situation on a recent job where LVT was mistakenly installed over granite tile. In this case study, learn how XL Porosity+ was used to remove adhesive and floor prep without damaging the underlying floor.