As businesses across the country begin to reopen in the wake of the Coronavirus pandemic, undoubtedly new disinfection, cleaning, and sanitization procedures will need to be put in place to assure the health and safety of customers and employees. We asked three industry leaders – architect Timothy Hawk, commercial flooring services provider Thomas Holland, and […]
Case Studies
Scratched LVT Case Study
Chris Weske of Nice and Green Flooring Solutions in Burlington, North Carolina discusses his recent project at Duke University in this case study. Learn the process and product the Nice and Green team used to get scratched, damaged LVT flooring in some of the university’s student housing units back to a brilliant shine.
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Service Beyond the Surface: Insights from Facilitate’s Pete McMaster
Pete McMaster, Owner/President of Facilitate LLC, provides insights into his unexpected journey through the flooring industry in my XLN interview. Pete’s roots in flooring began during college when he took a job at a flooring company in Norwalk, Ohio, where he started as a flooring installer. Pete transitioned from manual labor to management through a […]
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Skill, Knowledge, and Expertise are Priceless in Commercial Floor Care
The Back Story: A seasoned project manager from a well-known, reputable commercial flooring company reached out to me regarding an installation he was managing. He noticed the construction project was in somewhat of a chaotic stage with deadlines looming to complete the job and a lack of or insufficient protection being used on finishes, specifically […]
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Soil Removed During Quarterly Maintenance Highlights Importance of Vacuuming
Infinite Floorcare’s latest blog post, “Using Dry Soil Removal and Encapsulation to Target Deeply Embedded Soils on Flotex,” details the quarterly maintenance process at a customer’s facility on Flotex flooring, where 95.12 grams of dry insoluble soil were removed during the pre-vacuuming phase. The accumulation of such a considerable amount of soil not only stresses […]
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Guides & Checklists
Spot & Stain Removal Guide
Spot and stain removal can be tricky business! Learn the differences between spots and stains, and how to remove both, in this suggested procedures document. Additionally, to learn more about the products described in this handy guide, check out our Specialty Spotters products today!
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Standards Matter: Why Floor Care Providers Should Keep the S100 in Their Back Pockets
Commercial floor care service providers are familiar with frequently asked questions from customers. Any technician worth their weight not only understands the details of their craft, but can also accurately provide answers to common customer questions when asked. Answering “who”, “what”, “when”, “where”, or “how” often needs nothing more than a short explanation, but when […]
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Suggested Procedures
Suggested Procedures for Carpet Protector Adhesive Residue Removal
In this set of recommended procedures, learn how to remove the adhesive left behind from protective layers used on nylon, olefin, and polyester carpet fibers. The sticky residue can often be troublesome to get rid of, but by following the procedures suggested in this XL North document, floor care technicians will be able to tackle […]
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Suggested Procedures
Suggested Procedures for Cleaning Upholstery
XL North’s Suggested Procedures for Cleaning Upholstery PDF is an in-depth guide providing a detailed walkthrough for cleaning a variety of commercial upholstered items with different tools and cleaning products. Covering every step from pre-assessment and setup to cleaning techniques and drying procedures, our XLN guide serves as a thorough resource.
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Texan Floors Talks Disinfection & Sanitization with Vital Oxide
Listen in as Jeff and Jesse from Texan Floor Services join the Home Cents radio show in Houston. They sit down with host Mike Landry to discuss the benefits of using Vital Oxide in education, medical, sports, hospitality, assisted living and restaurant spaces. Hear the details of their customer success stories while using Vital Oxide, […]
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White Papers
The 4 Fundamentals of Soil Suspension
Learn the four basic fundamentals of soil suspension in this XLN white paper. With Time, Temperature, Agitation, and Chemical, the ultimate objective is to fully suspend all the foreign material from the carpet fibers to prepare the carpet for its subsequent extraction.
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White Papers
The 4 Types of Surfactants
In this informative XLN resource, learn the science of surfactants and how they’re used in carpet cleaning chemistry.
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White Papers
The 5 Principles of Carpet Cleaning
Every new carpet cleaning technician on your team should be educated on carpet care basics. Learn the five principles of cleaning carpet – dry soil removal, soil suspension, extraction, grooming and drying – in this informative XLN white paper. Also discover the science of soil suspension, how to deal with wicking, and correct wand techniques […]
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The Flooring Contractor & Initial Maintenance
In this article, we’ll consider the many advantages and benefits of using a professional floor maintenance company to perform initial maintenance in a newly installed or remodeled flooring project. Protecting the Flooring Contract with Initial Maintenance The flooring contractor’s sales person spends a great deal of time working with the customer selecting the perfect flooring […]
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White Papers
The Impact of Concrete Porosity on Flooring Installation
This XLN white paper discusses the significance of ASTM F3191-16, explains the reasons to render a concrete substrate porous prior to the installation of resilient floor coverings, explores the benefits to the installed products, and offers the best method of achieving porosity.
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The Impact of Concrete Porosity on Resilient Flooring Installation
The question has been asked by flooring contractors many times, “Why does the concrete substrate need to be rendered porous prior to the installation of resilient flooring?” Most resilient manufacturers require the substrate to be rendered porous by mechanical means prior to installation. We’ve put together a helpful course deck that: Explains the reasons to […]