Fast action on the part of Miguel Martinez and the maintenance team at ACS Flooring Group in Houston spared a customer’s commercial wool carpet from almost certain replacement after a cement-based product unexpectedly spilled onto the floor. Miguel, Operations Manager at ACS, describes the scene. “An ARDEX floating cement product had been used on the […]
Suggested Procedures
Recommended Maintenance Procedures for Ceramic Tile & Grout
In this XLN resource, learn the standard operating procedures for initial, daily, periodic, and restorative cleaning and maintenance on ceramic tile and grout.
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Suggested Procedures
Recommended Maintenance Procedures for Crumb Rubber Flooring
Learn the standard operating procedures for initial, daily and restorative cleaning and maintenance on crumb rubber flooring.
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Suggested Procedures
Recommended Maintenance Procedures for Low Moisture
Learn the standard operating procedures for the low moisture carpet cleaning process.
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Suggested Procedures
Recommended Maintenance Procedures for LVT
In this helpful XLN resource, learn the suggested procedures for initial, daily, periodic, and restorative cleaning and maintenance on luxury vinyl tile (LVT) flooring.
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Suggested Procedures
Recommended Maintenance Procedures for Rubber Flooring
In this suggested procedures document, learn the standard operating procedures for cleaning, restoring, and maintaining rubber flooring.
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Suggested Procedures
Recommended Procedures for Carpet Sanitization
Discover XL North’s step by step suggested procedures for sanitizing carpet along with recommended products to ensure the best possible results.
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Suggested Procedures
Recommended Procedures for Disinfection of Resilient Flooring
In this XL North Suggested Procedures PDF, get step by step instructions for disinfecting resilient floors along with recommended products to ensure the best possible results.
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Guides & Checklists
Resilient Floor Troubleshooting Checklist
This checklist, compiled by members of the XL North Tactical Group, covers almost everything that influences a resilient flooring life cycle and can help solve challenging problems with your customer’s floor.
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Case Studies
Resilient Flooring & Ceramic Tile Case Study
Chip Grimes, President of Facility Services Group in Delaware, discusses his experience with a resilient floor and ceramic tile project at a healthcare customer’s facility. In this case study, see the phenomenal before and after photos from the sheet vinyl and ceramic tile floors (wait ’til you see the grout photos!) and learn the process […]
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Case Studies
Restaurant Carpet Maintenance Case Study
What a difference Tri-State Carpet from Wilmington, Delaware made on a restaurant’s heavily soiled carpet. In this case study, Tri-State’s Valerie Harrison explains the pre-existing carpet conditions and describes the process used to achieve such amazing results.
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Case Studies
Restaurant Carpet Tiles Case Study
At the request of a carpet manufacturer, XL North was asked to offer recommendations for cleaning the carpet in a restaurant chain. The franchisee owner was upset wit the condition of the carpet, even though he’d just had it cleaned, and he believed the carpet was the problem. Learn the simple process XLN’s Bill Luallen […]
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Case Studies
Restaurant Kitchen Carpet Case Study
Recently we were called out to a restaurant in Cleveland, Ohio that had an extreme build-up of kitchen greases in carpet less than two years old. The most notable soiling was in the major walking paths and around the server area and extended from the restaurant’s kitchen into the dining area. With proper chemistry and […]
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Case Studies
Restoration of Rubber Floors in School Stairwell Case Study
Thomas Leveille recently discovered the power of XL North’s rubber floor care products during a restoration project at The William E. Norris School. Leveille, head custodian at the elementary school located in Southampton, Massachusetts, was tasked with removing years of built up dirt and grime, including previously applied floor wax, from rubber flooring in the […]
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Case Studies
Retail Carpet Tile Case Study
In this case study, Bob Deweese of Rite Rug in Columbus, Ohio discusses how Rite Rug turned a carpet cleaning demo into a national account. How? By working to build a relationship with the client and far exceeding their expectations! Learn more on how Rite Rug became involved, the job specs, and the process taken […]
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Reviews are in XL Academy’s Inaugural IICRC SMT Course
XL Academy recently held its first IICRC Stone, Masonry, and Tile Care Technician (SMT) course and certification exam, expertly led by Bill Luallen. This course, focusing on the maintenance and cleaning of natural and manufactured stone, ceramic tile, masonry, and grout surfaces, attracted participants eager to elevate their professional skills over two days in Columbus, […]