In this very informative case study where the pictures are worth a thousand words, Steve Brown of Southeastern Commercial Flooring in Woodstock, GA discusses a recent job where an annual restorative cleaning revealed an underlying issue – abraded carpet fibers. Equipped with the right chemistry, procedures and a bit of high-tech gadgetry, Steve was able to pinpoint the cause of the problem and is now working with his customer to get the carpet back to an acceptable appearance.
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